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Current Openings

Open Position

HR Executive and Recruiter

We believe in treating our coworkers with dignity and respect. We want to encourage a friendly.

  • Design compensation and benefits packages
  • Implement performance review procedures (e.g. quarterly/annual and 360 evaluations)
  • Develop fair HR policies and ensure employees understand and comply with them
  • Implement effective sourcing, screening and interviewing techniques
  • Assess training needs and coordinate learning and development initiatives for all employees
  • May work in coordination with the CEO to plan and implement strategically valuable changes to the HR.
  • Act as the point of contact regarding labor legislation issues
  • Manage employees grievances
  • Create and run referral bonus programs
  • Review current HR technology and recommend more effective software (including HRIS and ATS)
  • Measure employee retention and turnover rates
  • Oversee daily operations of the HR department
  • Proven work experience as an HR Executive, HR Manager or similar role
  • Familiarity with Human Resources Management Systems and Applicant Tracking Systems
  • Experience with full-cycle recruiting
  • Good knowledge of labour legislation (particularly employment contracts, employee leaves and insurance)
  • Demonstrable leadership abilities
  • Strong organisational, interpersonal, and analytical skills
  • B.Sc./M.Sc. in Human Resources Management or relevant field
  • Fully virtual job Salary Paid on Time
  • Working with a US Company
  • Pick up and Drop facility for female employees residing in Jalandhar
Open Position

Executive Assistant

Are you an excellent planner and organizer? We’re hiring an executive assistant to provide administrative support to the team lead and help us achieve our organizational goals. Your role is key to ensuring plans are made, schedules are set, meetings happen on time, and files are neatly organized and up-to-date. Ideal candidates are proactive, love diving into projects, working with others, and are interested in playing a big role in the vision of our organization.

  • Act as the main point of contact the high-level executive
  • Complete office management tasks such as organizing filing systems and ordering office equipment and supplies
  • Manage schedules including itineraries, travel arrangements, and team meetings
  • Organize incoming information such as phone calls, voicemail messages, emails, and memos and report details to an executive
  • Help prepare meetings and take detailed notes
  • Perform basic bookkeeping duties
  • Write emails with professional wording
  • Be able to make calls to carriers to solve technical, appointment, and agent issues
  • Work with representatives from MGAs etc. to schedule and plan meetings
  • Organize and label Google Drive Folder/ Upkeep
  • Agent Onboarding Emails and Support
  • Licensing and Renewals
  • Schedule trainings with all new carriers/ per need of agent or agency
  • Conduct follow ups
  • Take charge of deadlines and work to ensure timely service and replies
  • Maintain good relationships with representatives we communicate with on a normal basis
  • Fully virtual job Salary Paid on Time
  • Working with a US Company
  • Pick up and Drop facility for female employees residing in Jalandhar
Open Position

Insurance Account Representative

We’re seeking an organised and highly motivated insurance account representative to join our growing team. Responsibilities include managing client communications, nurturing key relationships, and keeping track of all necessary documentation, paying close attention to any policy changes, important deadlines, and legal regulations. You will help customers understand their coverage, assist them with any claims as needed, and ensure all relevant data is properly tracked in our secured systems.

  • Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding
  • Update policy changes on customer accounts in our book of business and inform clients about policy changes according to NAIC regulations
  • Consult with clients to help process quotes and issue renewals or any updates needed to current policies
  • Gather all documentation needed for reporting a claim and contact an adjuster to process it against a current policy
  • Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates
  • Preferred from commerce background
  • 3+ years of experience in customer service
  • Experience in pricing, negotiation, contracting, general accounting, planning, analysis and commercial support, financial systems implementation, financial reporting, budgeting.
  • Strong customer handling skills and active listening
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Fluency in written and spoken English
  • Excellent people skill, able to motivate and develop the local teams
  • Advanced technical skills with proficiency in desktop applications, Excel, financial systems
  • Fully virtual job Salary Paid on Time
  • Working with a US Company
  • Pick up and Drop facility for female employees residing in Jalandhar
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Open Position

Logistics Coordinator/ Dispatcher For a Us-based Trucking Company

We are looking for an experienced Logistics Coordinator/Dispatcher for a US Based Trucking Company. We need someone who is fluent in English & already has 1-2 Years experience in Trucking company.

  • Responsible for the coordination, scheduling, dispatching and planning of customer freight shipments. Tracking shipments / Handling customers' inquiries.
  • Monitor and make sure that drivers pick-up and deliver on time.
  • Monitor shipments throughout transit in order to effectively meet delivery schedules and maintain contact with drivers throughout the day.
  • Monitor any sudden route changes or road construction issues and work with drivers to establish new routes for timely deliveries.
  • Ensure Driver has all paperwork and load info necessary to complete their load satisfying both customer expectations and HOS regulations.
  • Act as the main point of contact for all driver facing communication via phone, Qualcomm and E-mail.
  • Work with the Company Trucking Management software (BROKER PRO and LOAD STOP)
  • Update and enter daily delivery orders, schedules, Proof of Delivery
  • Preparing Invoices and submission of paperwork with brokers and accounting team.
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  • Minimum One (1) year previous Dispatcher for US Trucking Company experience is required.
  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast paced environment.
  • Able to demonstrate a professional phone manner.
  • Must speak English
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  • Fully virtual job
  • Salary Paid on Time
  • Working with a US Company
  • Pick up and Drop facility for female employees residing in Jalandhar
  •  
  • Night Shift. (9:00 PM 6:00 AM IST)
Open Position

Customer Service Coordinator

  • Answer incoming calls, mails via Support portal
  • Create cases and route it to the appropriate team
  • Review and resolve customer issues related to account administration, contract entitlements, product registration, web-based support access, etc. by adhering to Company Policy and Procedures
  • Processing transactions and performing accounting duties such as account maintenance, recording entries and payments.
  • Generate clear and concise documentation in the form of case notes.
  • Discuss with Leads on cases that require assistance from other cross functional teams or other complicated issues.
  • To ensure adherence of all case management rules which will help in the right and a quicker resolution and hence maintain a manageable backlog.
  •  
  • Preferred from commerce background
  • 3+ years of experience in customer service
  • Familiarity with Microsoft 365
  • Experience in pricing, negotiation, contracting, general accounting, planning, analysis and commercial support, financial systems implementation, financial reporting, budgeting.
  • Strong customer handling skills and active listening
  • Ability to communicate clearly and professionally, both verbally and in writing.
  •  
  • Fluency in written and spoken English
  • Excellent people skill, able to motivate and develop the local teams
  • Advanced technical skills with proficiency in desktop applications, Excel, financial systems
  •  
  • Fully virtual job Salary Paid on Time
  • Working with a US Company
  • Pick up and Drop facility for female employees residing in Jalandhar